PayEdge Privacy Policy
Last Updated: [18/11/2025]
This Privacy Policy explains how PayEdge (“we”, “us”, “our”) collects, uses, stores, discloses, and protects your personal information when you interact with our website, platform, mobile applications, and any related services.
By using PayEdge, you consent to the practices described in this policy.
- Information We Collect
We collect information in the following categories:
1.1 Personal Identification Data
- Full name
- Email address
- Phone number
- Business name and role
- Address/location
1.2 Business & Financial Information
- Company registration documents
- Tax identification numbers
- Bank account details
- Transaction records
- Invoices, purchase orders, contracts
1.3 KYC / eKYC Information
As part of regulatory compliance, we may collect:
- Government-issued IDs (e.g., National ID, Passport, Driver’s License)
- BVN (where applicable)
- Corporate KYC documents
- Beneficial ownership information
1.4 Technical & Usage Data
- IP address
- Browser and device information
- Login activity
- Pages visited
- Cookies and tracking data
1.5 Communications Data
Any information you provide during:
- Customer support
- Sales inquiries
- Live chat
- Email communication
- How We Use Your Information
We use your data to:
2.1 Provide and Improve Our Services
- User onboarding and account creation
- Transaction processing
- Supply chain finance workflows (factoring, reverse factoring, dynamic discounting)
- Fraud detection and platform security
2.2 Regulatory Compliance
- Anti-Money Laundering (AML)
- Know-Your-Customer (KYC)
- Counter-Terrorism Financing (CTF)
- Reporting to financial regulators
2.3 Communication
- Service notifications
- Transaction alerts
- Platform updates
- Customer support
2.4 Marketing
With your consent, we may send:
- Newsletters
- Product updates
- Promotions or educational content
You can opt out at any time.
- Legal Grounds for Processing
We process your data under:
- Contractual necessity (to provide PayEdge services)
- Legal obligations (AML/KYC regulations)
- Legitimate interests (fraud prevention, business improvements)
- Consent (for marketing communications)
- How We Share Your Information
We may share your information with:
4.1 Authorized Third Parties
- Banks and financial institutions
- Funding partners
- Payment processors
- Credit bureaus
- Verification/KYC service providers
4.2 Regulatory Authorities
When required by law or during compliance checks.
4.3 Service Providers
- Cloud hosting
- Data storage
- Email services
- Analytics
We never sell your data.
- Data Security
We use strict security measures including:
- Encryption (in transit and at rest)
- Firewalls and intrusion detection
- Two-Factor Authentication (2FA)
- PCI-DSS compliance for financial data
- Role-based access controls
- Regular audits and monitoring
Your data is treated with the highest security standards.
- Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with regulations
- Resolve disputes
- Maintain platform integrity
KYC/financial records are retained according to applicable laws (usually 5–7 years).
- Your Data Rights
Depending on your jurisdiction (NDPR/GDPR), you may:
- Access your data
- Correct or update your data
- Request data deletion
- Withdraw marketing consent
- Request data portability
- Restrict processing
Send requests to: info@payedge.co
- Cookies and Tracking
PayEdge uses cookies to:
- Improve user experience
- Remember user preferences
- Measure site usage
- Improve security
- Personalize content
You can manage cookies through your browser settings.
- International Data Transfers
Your data may be stored or processed in multiple countries.
We ensure appropriate safeguards such as:
- Standard contractual clauses (SCCs)
- NDPR/GDPR alignment
- Secure data centers
- Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
- Children’s Privacy
PayEdge does not target or onboard individuals under 18 years old.
- Updates to This Privacy Policy
We may update this policy occasionally.
Updates will be posted with a revised “Last Updated” date.
- Contact Us
For questions or privacy concerns, contact:
📧 info@payedge.co
